We can't refund payments on custom orders, but we want you to be happy. Please email us at and we'll see what we can do. If the error occurs on our end, we are happy to refund your shipping fees.

You can return any non-custom piece for store credit, minus shipping costs and a 30% re-stocking fee. For store credit, your non-custom piece must be in its original condition and returned to us within 2 months of its purchase date. Please email us at to initiate your return.